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Privacy Statement

Searching for Iran has been processing online tour bookings since 2015 and we have always placed the security of our internet transactions and customers financial details as our top priority. We will continue to offer our customers the highest level of security available for online transactions and hope this reassures you when you make your reservations with us.

All sensitive financial information exchanged between your computer and our site is encrypted using SSL from external financial providers. We do not store financial account data. This ensures that your financial information is transmitted securely and is safe from third parties.


PRIVACY POLICY

Searching for Iran realises some people are unsure about entering their personal details into websites over the Internet. The following explains how we use your information and how we protect your privacy. Searching for Iran and its associated companies respect and protect your right to privacy in relation to your interactions with this website. Any information which is provided by you to Searching for Iran via this website or otherwise will be treated in accordance with the terms of the Australian Data Protection Acts, 1988 and 2000 and/or when amending or replacement legislation is adopted in Australia.

 

INFORMATION REQUIRED TO PROCESS YOUR BOOKING

For us to process a booking for you on behalf of a travel services provider, we require some information from you. This includes your name, nationality, your gender, phone number and email address. Also, since we confirm your booking while you are on the site, we require your financial payment upfront so we can confirm your booking. 

 

WHO SEES YOUR INFORMATION

We are required to send your information to the travel services provider you have booked with. This information is requred so that the travel service provider knows your contact details before initiating the service. We give your name, your nationality, your gender, your phone number, your email address, your payment and booking details to the tour operator. The tour operators require this information to accept a confirmed booking from you. All travel service providers on whose behalf we facilitate bookings have agreed to the Searching for Iran terms and conditions and accept this privacy policy.

 

SECURITY

All sensitive financial information exchanged between your computer and our site is encrypted using SSL by trusted third party financial institutions. This ensures that your sensitive financial information is transmitted securely and is not being stored on our servers. You should be aware that links to external websites Searching for Iran has no control over. Accordingly, Searching for Iran cannot guarantee that the controller of external web sites will respect your privacy.

 

HOW WE USE YOUR INFORMATION

We use your personal information in the following ways:·        

- To provide you with the information you request about our products· 

- To target the appropriate content for email marketing messages to better match your interests·        

- To fulfill your bookings·        

- To confirm your purchases·        

- To confirm pretrip reminders·        

- To ensure you are correctly billed·        

- To measure and track demographic details about our customers·       

- To target content on our website to more closely match your interests·

- To encourage reviews of recent bookings to improve the community. 


Our booking confirmation and pre-trip reminder emails may contain banner advertising. We only use your phone number to contact you urgently if there is a problem with your booking. In circumstances where you contact us with a query, we use your contact details in order to respond to your query.When you consent to becoming a Searching for Iran subscriber, you also agree to receive newsletters and other promotional messages from Searching for Iran. You will be given the opportunity to unsubscribe from these newsletters at any time, and the unsubscription link can be found in every e-mail that we send. As a registered Searching for Iran member, you can access and update your contact information, personal preferences and e-mail subscription choices at any time by visiting the MyAccount tab on the Members page on the Searching for Iran website. The information that you submit helps us to make your emails more useful, interesting and relevant to you.You may disable the use of cookies through your browser’s settings. By accessing and using our website without changing your browser’s cookie settings, you are consenting to our use of such cookies. On occasions, we may supply statistics about our customers to third-parties such as restaurants, hotels or other agents. These statistics never contain personally identifying information.We would not sell your personal information to third parties without your prior consent.


TARGETED ADVERTISING

We want to make it easy for you to take advantage of the travel related opportunities which we feature on our website. We work with our advertising partners in order to try and ensure that when you see a Searching for Iran advert it will be relevant to you and your interests.We do this by allowing our third party advertisers to collect non-personally identifiable information about your visit to our website, such as the pages you visit on our website.When we share your information with third party advertisers we always ensure that we do so in compliance with our obligations under data protection law. We may use technologies such as “hashing” to ensure that we do not provide our third party service providers with your personal data. For more information on how our third party advertising service providers gather information about your use of this website, please refer to our cookies policy which is available here.Some of our third party advertising partners ask us to make you aware of their privacy policies. These policies are available by following the links below: Facebook Criteo


MEMBER ACCOUNT NETWORK

When you make a booking with Searching for Iran a Member Account will automatically be created for you.  A Member Account is an easy to navigate network that allows you to view, change or cancel your bookings, leave reviews, and upload photos. After making your first booking with Searching for Iran the details of your Member Account will be created, your username is your email address and your password is entered on Step 2 of Checkout. You can change your username, password and personal details at any time by logging into your account. Or select "Forgot Password."

REVIEWS

We offer you the opportunity to post reviews of the tourism service through our site. Where you provide us with a review, we may include your review on our websites and on selected partner sites.

YOUR ACCESS AND AMENDMENT RIGHTS

You have the right to request a copy of the information which we hold about you and to have inaccuracies in the information corrected. If you wish to do so please contact us at [email protected]

LIMITATION AND EXCLUSION OF LIABILITY

SEARCHING FOR IRAN, ITS DIRECTORS, EMPLOYEES, SERVANTS AND AGENTS, AFFILIATES OR OTHER REPRESENTATIVES AND THEIR RESPECTIVE PARENT AND SUBSIDIARY COMPANIES SHALL NOT BE LIABLE IN RESPECT OF ANY CLAIMS, EMERGENCIES, DEMANDS, CAUSES OF ACTION, DAMAGES, LOSSES, EXPENSES INCLUDING WITHOUT LIMITATION, REASONABLE ATTORNEY FEES AND COSTS OF PROCEEDINGS ARISING OUT OF OR IN CONNECTION WITH THE USE AND/OR DISSEMINATION OF PERSONAL INFORMATION RELATING TO YOU IN ACCORDANCE WITH THIS PRIVACY POLICY AND YOUR CONSENT.AMENDMENT OF PRIVACY AND SECURITY STATEMENT. Searching for Iran reserves the right in its sole discretion to amend this Privacy and Security Statement at any time.

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